Terms and Conditions

Last updated: [Insert Date]

Welcome to Delano Retail ("Delano," "we," "us," or "our"). These Terms and Conditions govern your access to and use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us
Delano Retail operates from Lahore, Pakistan.
Phone: 0309-8857648
Email: weardelano@gmail.com

2. Eligibility
By using our website, you confirm that you are at least 18 years old, or that you are accessing the site under the supervision of a parent or legal guardian.

3. Products and Pricing

• Product colors may vary slightly due to screen display differences
• Prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice
• We reserve the right to limit quantities, refuse, or cancel any order at our discretion, including in cases of pricing errors or suspected fraud

4. Orders and Payment
When you place an order, you are making an offer to purchase the product(s) selected, subject to these Terms. We reserve the right to accept or decline any order. Payments are processed securely through our third-party payment partner (Safepay). We do not store your full payment card details on our servers.

5. Shipping
Estimated delivery times will be provided at checkout or via order confirmation. Delivery timelines are estimates only and may be affected by factors outside our control, such as courier delays.

6. Exchanges and Returns
Our exchange policy is outlined in our Cancellation, Return & Exchange Policy page. Please refer to that page for full details on eligibility and process.

7. Intellectual Property
All content on this website — including but not limited to the Delano name, logo, product photography, text, and graphics — is the property of Delano Retail and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use this content without our prior written permission.

8. User Conduct
You agree not to use our website for any unlawful purpose, to attempt unauthorized access to our systems, or to engage in any activity that disrupts or interferes with the website's normal operation.

9. Limitation of Liability
To the fullest extent permitted by law, Delano Retail shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products purchased through it. Our total liability for any claim shall not exceed the amount you paid for the relevant order.

10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

11. Changes to These Terms
We may revise these Terms and Conditions from time to time. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us
weardelano@gmail.com or 0309-8857648